Our Privacy Policy
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This privacy policy sets out how Kendrick Renewables uses and protects any information that you give us when you use this website. Kendrick Renewables is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Kendrick Renewables may change this policy from time to time by updating this page.
1. Scope of Privacy Policy
Ensuring the privacy and security of your personal information is very important to us and we promise to only use the information provided by you lawfully and in accordance with the Data Protection Act 1998. This Privacy and Security Policy outlines the information Kendrick Renewables collects about you when visiting www.kendrickrenewables.uk (“the Website”), how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.
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2. Collected Information
When you register on the Website, we may collect the following personal data from you: your first name, last name, date of birth, email address, full address, email address and telephone number.
2.1 How will personal data be used and shared?
Kendrick Renewables collects personal data in order to process your form submission and deliver it to the correct location, verify your identity and details of your query, and to communicate with you regarding your enquiry. After 25th May 2018, if you have expressly given Kendrick Renewables permission to use your personal data, Kendrick Renewables may also use your data to improve and personalise your experience on the Website, including from time-to-time employing the services of third parties to help us in certain areas including delivery and hosting of the Website, payments (including checking the validity of your details to prevent fraud), maintenance and identity checking and for marketing purposes. However, Kendrick Renewables will always be in control and be responsible for the use of your personal information. Kendrick Renewables will never sell, rent or lease your information to any third parties, however, may disclose specific personal information about you if required by law, governmental request or court order if it is necessary to conform or comply with such law, request or court order. In the event that you choose to take advantage of other services offered through the Website, you authorise Kendrick Renewables to pass your order details and personal data to those named third parties or other service providers (including first name, last name, full address, email address and phone number).
2.2 Opting out
If you choose to opt in to receive Kendrick Renewables marketing emails when registering with or visiting the Website, you will be giving us permission to communicate with you about new services and offers. You can opt out from receiving these at any time by emailing renewables@ken-elec.uk.
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3. Cookie policy
Kendrick Renewables uses cookies to help customise your online shopping experience by distinguishing you from other users. Cookies are small pieces of information sent by a web server to a web browser and stored on your hard drive, which allows the server to uniquely identify the browser on each page. To make full use of www.kendrickrenewables.uk and benefit from certain personalised features, your computer, tablet or mobile phone needs to be set up to accept cookies. When you visit the Website, you will be asked whether you consent to Kendrick Renewables using cookies to improve and personalise your experience on the Website.
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By consenting to Kendrick Renewables using cookies, you are consenting to Kendrick Renewables using the following types of cookies for the purposes outlined below:
3.1 Category: Functionality Cookies These cookies remember the choices you make while browsing and shopping on the Website, including search parameters and saved designs. These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Website more tailored. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
3.2 Category: Strictly Necessary Cookies These cookies are essential in order to enable you to move around the Website and use its features.
3.3 Category: Analytical/Performance Cookies These cookies collect information anonymously on how people use the Website. Kendrick Renewables uses Google Analytics cookies to help us understand how customers arrive at the Website, browse or use the Website and highlight any errors they have encountered so Kendrick Renewables can improve areas such as navigation, experience and marketing campaigns.
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3.4 Category: Targeting/Advertising Cookies These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of advertising campaigns. The cookies are usually placed by third party advertising networks, such as Facebook, Pinterest, Twitter, Google AdWords, Bing and Criteo, which remember the other websites you visit.
3.5 Category: Social Media Cookies These cookies allow you to share what you have been doing on the Website through social networks such as Facebook, Pinterest and Twitter. Please refer to the respective privacy policies of the relevant social media outlet for how their cookies work.
3.6 Managing Cookies If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting cookies, blocking future cookies or “opting out” from Kendrick Renewables using cookies, you may not be able to access certain areas or features of www.kenrickrenewables.uk.
3.7 How Google Uses Information From Kendrick Renewables Please find more information here.
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6. Your Information
You are entitled to access or update the information Kendrick Renewables holds about you. If you wish to change your personal information you can do so by contacting www.kendrickrenewables.uk. Kendrick Renewables may require you to provide verification of your identity before granting access or making corrections. Kendrick Renewables only keeps your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.
7. Policy Changes
Kendrick Renewables may periodically update this Privacy & Security Policy to include any new or unanticipated uses not previously disclosed. Regularly reviewing this page ensures that you are always aware of what information we collect, how Kendrick Renewables uses it and under what circumstances, if any, we will share it with other parties. This policy is reviewed annually and was last updated on 1st January 2023.